Van Buren v United States

Date & Time:
Tuesday, June 29th, 2021
10:30 AM PT | 1:30 PM ET

Explained: A Legal Perspective on the Future of Cybersecurity Research

The Supreme Court’s Van Buren decision earlier this month aimed to clarify the ambiguous meaning of “exceeding authorized access” in the Computer Fraud and Abuse Act, the federal computer crime law.
In the context of protecting critical infrastructure from hackers, this particular ruling will define how we manage, report, and handle unauthorized access.
It also raises some foundational questions that, if weighed carefully, have the potential to foster a collaborative relationship between researchers and companies. How should good-faith researchers conduct themselves? Does this redefine the relationship between companies and hackers? Is every researcher considered to be in violation of CFAA if they’ve not sought permission to access a system?
Jared L. Hubbard and Christopher Hart have followed this ruling closely and worked on amicus briefs to aid the Court in this matter. They will discuss the case and answer questions.

Speakers:

Jared L. Hubbard, Partner, Fitch LP
Christopher Escobedo Hart, Partner, Co-Chair, Privacy & Data Security Practice – Boston, FoleyHoag LLP


Register on Eventbrite


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The Surveillance State Exists for Profit

I hope we all understand the data collected on each of us

https://www.nytimes.com/interactive/2019/opinion/internet-privacy-project.html

https://www.nytimes.com/interactive/2019/12/19/opinion/location-tracking-cell-phone.html

As a technologist, the revelation of what is available did not surprise me. I understood how location can easily be captured from all of the electronic devices I use. Be it the GPS chip, the triangulation of Cell Towers or the IP address of the router I am using to access the Internet. Where I am is easily acquired by any application or server I am employing.

What bothered me is that “We the People” have not pushed our governments to regulate the capture and use of this very personal information and data. What bothers me is that most of the citizens of this country or this world do not take the time to read the terms and conditions or the privacy statements provided to us and so often simply consented to them without a thought. And, if they did read them, most of us would not appreciate the language and therefore the meaning of these legal documents.

The surveillance state is real. Marketing companies, employers and so many others are buying the data and using it to improve their delivery of services, advertisements and so much more.

https://www.linkedin.com/pulse/i-hope-we-all-understand-data-collected-each-us-philip-andreae/

 

It is time to move to Multi-Factor Authentication built on a Restricted Operating Environment

Passwords should become a thing of the past. Here’s why

This morning one of my Google alerts found a blog coming from the World Economic Forum.  It reminds us of the inventor of the password Fernando Corbato.  In an interview with the Wall Street Journal, he said passwords have become “a nightmare”.

The open question is how do we solve for the nightmare of password management we have created that is both effortless and secure.

This article calls for private enterprise and our governments to find answers.  I hope in finding these answers capitalism and profit do not become the reason to act.  I hope social responsibility and community action drive all to find answers that are affordable, convenient, secure and more importantly consumer-friendly.

We Keep Talking About It, When Will We Solve For Identity in the Digital Space

This morning I read an article in the Financial Times The real story behind push payments fraud.  What is disturbing, the acceptance of fraud and the focus of bankers on adding fees (like Interchange) to help cover the cost of fraud.  This article speaks to Push Payments and how liability shifts from the merchant back to the Issuer and ultimately the consumer.  It makes reference to Pull Payments and the use of debit cards where the fraud liability, unless online, is the merchants’.

To address card payment fraud in the physical world the payment schemes developed EMV.  In the digital or eCommerce realm everyone accepted allowing the merchants to not attempt to authenticate the cardholder and simply ask the consumer to provide openly available data {cardholder name, PAN the account number, expiry date, and address details}; if they, the merchant, would accept liability for any fraud.

As the world moves to embrace “Faster Payments” and Real-Time Gross Settlement ‘RTGS’, instead of focusing on assuring the identity of the sender and the recipient; we assume fraud will occur.

Why not focus on solving the problem?  Solving for Digital Identity solves for Card Not Present fraud, RTGS fraud, Faster Payment fraud, and so much more.

 

 

Another short description of Blockchain

WTF is The Blockchain? The ultimate 3500-word guide in plain English to understand Blockchain.

This technology called the Blockchain is built on the desire to create a new model to assure “trust”. 

To establish trust between ourselves, we depend on individual third-parties.

Could there be a system where we can still transfer money without needing the bank?

This statement begs the question, What is a Bank.  Is it simply an institution for recording the value we deposit with them and then allow us to move/transfer some portion of that value to another.  This then means the loans a bank makes, based on the sum of the deposits we trust them with, is not part of what a bank does.

If the only role of the intermediary is to maintain a ledger capable of recording and facilitating the transfer to electronic facsimiles of something, then, yes a distributed ledger removes the need for the middle man the trusted intermediary.  Instead of trusting a third party we agree to a methodology “The Distributed Ledger” to record these intangible assets or rights of ownership of a tangible asset in a manner where each of us has a copy of the ledger.  The beauty of this concept is for someone to attempt to change a record in the ledger, recording the disposition of a tangible or intangible asset; 51% of us would have to agree to that alteration.

In the above-linked article, all of what happens can be summaries with this quote

Earlier the third-party/middleman gave us the trust that whatever they have written in the register will never be altered. In a distributed and decentralized system like ours, this seal will provide the trust instead.

 

2FA – Starts With The “What You Have” Factor

https://twofactorauth.org/

I ran into this site today and am happy to see how Josh has offered a listing of sites, across multiple verticals, who have and have not embraced Multi-Factor Authentication.


What the primary factor is, is the key to the strength of authentication.

“What You Know” could be extremely secure, except we depend on the human to make sure they protect it, make it unique and complex.

“What You Are” can only be as secure as the quality and accuracy of the sensors and the algorithms used to match what is sensed now to what was registered then.

For me a “Restricted Operating Environment” capable of securing secret and private KEYS and use them to securely performing cryptographic functions, be they Symmetric and / or Asymmetric is the primary factor.  The DEVICE(s) we use to access the service provided by the relying party simply needs to be registered, recognized and therefore the UNIQUE “What We Have” factor.

If we know the device is UNIQUE. Then the only outstanding question is, is the registered user using it, while not under duress.  If the relying party is not comfortable with the presence of the registered user, then the Relying Party needs an additional factor to assure presence.  Be it the “What You Know” and / or “What You Are” one adds to assure presence during the transaction or the authentication dialogue.

If the Relying party is comfortable the registered user is using their registered device, why add friction?

Prevention is what we need to focus on.  Lock the door with strong keys . Detection is after the fact and necessary.  Investigation helps to punish the evil doer and improve the quality of security.

We need to focus on making sure the methods used to allow someone onto the relying parties website or when they execute a transaction.  Like in the physical world, it is about making sure the user’s KEY is unique and the right individual is in possession of the the key.

In other words.  The user is present using a registered and recognized device.

 

Where are we going

Each morning I read trade articles on Blockchain, Faster Payments, Mobile Wallets, Authentication, Identity and other alerts & subjects of interest. Each day the writers leave me thinking about the future of society, howbwe will address cyber security, what we can do to funally eliminate fraud and which solutions will help us to mitigate risk. These then drives concern about where we will end up, as we drive to define effective means of identity and authentication, capable of supporting the individual desire for convenience and gratification.

Facial recognition deployed to speed up entry and exit to and from countries and through airports are here. The surveillance state is emerging at alarming speed. These same cabilities could potentially deliver a safer environment. Which will it be?

Physical and behavioral biometrics many feel should become the primary means of authentication. Yet, false acceptance and more importantly false rejection will result in inconvenience some expect the consumer to tolerate while other remember friction typically ends up with the consumer abandoning the journey.

The cost of payments, the escalating concern of the retail sector, remund us thatnpayments are sourcesnof revenue for some and friction for others.

Identity theft and the ability to create synthetic identifies are the fears of many. Consumers whose identity is stolen struggle to regain their standing.

In the end all we seek is:

  • Pay for something
  • Identify ourselves
  • Protect our hard earned money
  • Live a safe and productive life
  • Be assured you are you and not someone else

Account TakeOver should be the Bankers concern

FASTER PAYMENTS, FASTER FRAUDSTERS

Another article published by PYMNTS.COM causes me to reflect on a discussion I had last we at the Payment Summit organized by the Secure Technology Alliance.  When the US Faster Payments work groups where stood up on e of the working groups focuses on security, yet no particular drive exists to protect the consumer of the corporate treasure from their account being hacked into by some phishing, vishing or other criminal act.  Account takeover will become a much more interesting attack vector.  Moneys will irrevocably flow out of the hacked account and to whatever account the criminal so directs them.

Key word real time gross settlement and faster payments depend on the irrefutability of the funds.  once executed they instantaneously transfer to the receiving party.  What is required is a concerted effort to implement strong multi-factor authentication, at least at the time the transaction is authorized by the sending party.  Some will say the risk is no greater than what exists today when a consumer or treasurer executes a Wire Transfer or any form of transfer between two financial institutions.  This maybe true.  the availability and assumed convenience will as the article described lead to heightened risk.

As I have written in other blogs we need to embrace strong Multi-Factor Authentication.  The standards exist, the security of the device in many case is present.  Relaying parties need to decide security is worth the investment.  They need to recognize the value of  satisfying the consumers’ need to have access to their funds properly protected.

Multi-Factor Authentication – Faster Payments and the Immutability of a Transaction

Multi-Factor Authentication – Faster Payments and the Immutability of a Transaction

Karen Webster
CEO, Market Platform Dynamics
President, PYMNTS.com

Karen,

Last week in your publication I read the article Deep Dive: Security In The Time Of Faster Payments and I had to offer the following thoughts:

The concept of Multi-Factor Authentication is based on the idea of layering multiple authentication techniques on top of each other.

We typically speak of three factors “What You Have”, “What You Know” and “What You Are”.

When we think of “What You Have” we think of a “Thing”.  An object that cannot be replicated or cannot be counterfeited.

An object “a secure computer” that can be upgraded and made more secure as threats like Quantum emerge.
A unique object with a False Reject Rate FRR and a False Accept Rate FAR approaching zero.

In the physical world “the thing” is a card or passport.  You will remember our first discussion, we came to agree the “secure computer” embedded inside provides a future proof mechanism.  In the digital world, we depend on Cryptography.  This Thing, inside our computers, mobile phones and other technologies; many refer to as a ROE “Restricted Operating Environment”.  Technology people may call it a Secure Element, a SIM, an eSIM, a TPM, a TEE, an eUICC or even Security in Chip.  Companies like ARM specialize in creating the design of these things and silicon manufacturers embrace and license their designs.

Today these connected devices (be they: personal computers, identity & payment cards, FOBs, mobiles phones, bracelets, watches and hopefully every IoT device) need to be secured.  This array of cheap ~$1 security circuitry provides a place to create and/or store private keys & secrets keys, perform cryptographic functions and assure the integrity of the BIOS and software being loaded or currently running in these computers.

Think Bitcoin for a second.  The key to its architecture is the Private Key associated with your store of coins.  Lose it and they are lost.  Many people store these in hardware, based on the use of a ROE.

The second factor is all about proving that you are present.  Behavior, location, PIN, fingerprint or passwords are second or even third factors, be they something you know or something you are.

This is what FIDO and what WebAuthN is all about.  Especially since they introducing the security certification regime. This is what the Apple Secure Enclave is and Samsung and others embed into their devices.  This is what we put into payment cards, government identity cards and the Yubico keys we see various enterprises embracing.  This is what Bill Gates started talking about in 2002.  BILL GATES: TRUSTWORTHY COMPUTING

As we move to Faster Payments we must move to Secure payments.  Immutability and irrefutably become key requirements.  To achieve this goal I suggest we need to understand one fundamental security principle.

The First Factor
is Something(s) You Have
My Thing(s)

The Second and Third factors
Prove You Are Present

Storing Biometrics in the Cloud
Creates a Honey Pot
And, begs questions of Privacy

Let me identify myself to My Thing.

Then let My Thing
Authentication my presence to
The Relying Party (Bank or Credit Union)

As Facebook Raised a Privacy Wall

NYTimes: As Facebook Raised a Privacy Wall, It Carved an Opening for Tech Giants

As Facebook Raised a Privacy Wall, It Carved an Opening for Tech Giants https://nyti.ms/2GqnbC9

As I read this article my mind asked the question what drives an organization and its American employees to forget they are American citizen’s with responsibilities to protect this nation from the acts of our enemies.

Excess profits, what other motivation could there be. The one motivation which is and will remain the greatest threat to society, the environment and our grandchildrens’ future.

Be it the concentration of power which drives excess profits or the reduction of quality, weight, volume or size, simply to maintain price and margin the shareholder will be served after senior management take its plenty. Stakeholders – client and employees come second, after the key executive and strategic shareholders are rewarded.

Russian’s and our other enemies will find our weaknesses and take advantage deluding us with propaganda and lies, all to achieve their aims.

Digital Identity and Multi-Factor Authentication, A Necessity in an Increasing Digital World

Last night November 8, 2018, Bryan Cave Leighton Paisner hosted the Atlanta Chapter of BayPay’s

Digital Identity and Multi-Factor Authentication,
A Necessity in an Increasing Digital World

The panel moderated by Philip Andreae, Principal at Philip Andreae & Associates included:

  • Clay Amerault, First Vice President, Digital Delivery Lead at SunTrust
  • Blair Cohen, Founder, Chief Evangelist & President at AuthenticID
  • Jennifer Singh, Innovation Specialist & Digital Identity Strategist at Thomson Reuters
  • John Dancu, CEO at IDology
  • Vivian van Zyl, Senior Product Architect at FIS

The panel focused on the need to address Digital Identity and Authentication with a clear focus on the user experience. The discussion considered the balance between friction and security. All of the panelist articulating the demand for convenience. The Audience questions which is it the desire, or is it the demand, of the American consumer.

All agreed, the key issue, as we move towards digital only relationships, is the challenge of Identity Proofing. The panel also reminded the audience to layer various techniques in order to recognize the presence of the right user and the need to incorporate various fraud mitigation strategies to manage risk and assure identification. In addition to that, it becomes important to have data trails and access history in place to determine and log all access to as well as use of information by employees of the organization or external parties. This can be considered a critical step in resolving any identity fraud or data theft issues that might occur within the company; partnering with trusted digital forensics teams can ensure that the right information is extracted and a proper case built against the attacker.

Some of the participants asked if we should start educating the consumer and help them to understand the balance between a frictionless experience and one where a degree of friction is a symbol of how the enterprise (relying party) demonstrates its concern for the consumer’s data and responsibility to protect the consumers assets and identity attributes.

The question of centralize biometric databases versus distributed biometric databases, reminded people of the reality, our data, attributes and identity is already available on the Dark Web. How we restore privacy and what will happen as the new GDPR regulations go into force in Europe, and as California moves to introduce its privacy legislation; requires each of us to watch carefully and be part of the move to restore the consumers’, OUR, right to the data that is us.

Why do we need Tokens and Tokenization

Recently I was directed to a link http://paymentsjournal.com/tokens-work-because/ and wanted to write the author Sarah Grotta.  As I wrote the message crystallized in my head and maybe as this prior post already discussed, this idea of tokenization made me cringe.

I contend that Tokens exist because we turned the PAN Personal  / Primary Account Number, like we turned the SSN Social Security Number, into an authenticator.  One can must ask the question.  How can a random value (an identifier) become an authenticator and remain secure?

EMV works because it renders the Card unique, hence addressing the question of counterfeit, by employing the first factor of the classic MFA Multi-Factor Authentication concept “What You Have”.  EMV defined a common set of secrets and digital credentials; securely stored in a Secure Element or Chip Card.

We here in the United States decided not to implement the second factor, the Personal Identification Number or PIN, for a variety of reasons. Hence, why Lost and Stolen remains an issue or weakness in the American Card Payment environment.

Biometrics are emerging and could solve for the assurance of cardholder presence.  The challenge is how to effectively (cost and convenience) locate the biometric sensor and facilitate the matching of the sensors output to the persons registered biometric.  Let alone, how does one make sure the right persons biometric was registered and associated with the device.

In the mail order / telephone order, now cyberspace, we did not replicate merchant authentication, the first factor – “What You Have. The card, once was secured with things like the magnetic stripe, using CVV1, the Hologram and the other physical features.  We simply shifted the liability to the merchant and called it a “card not present” transaction.

People can claim all sorts of goodness because of tokenization.  They can talk about how the EMVCo’s tokenization framework describes the use of tokens in device and domain specific scenarios.  All of this, an issuer, could have done; if they, like some did, simply issued another number, a PAN, to the wife, bracelet, watch, ring or whatever other permutation they deemed appropriate.  They can talk about dynamic data.  yet what they often forget to include when they use the words “Dynamic Data” they are really talking about a cryptographic value as described in EMVCo Book 2.

Yes, this does mean the question of how the PAN and its digital credentials get deployed; has to be addressed.  This said, GSMA with EPC did offer some thoughts, last decade, when they described the Trusted Service Manager

Instead handset oligopolies replaced the MNO with the their Mobile Pay wallets.  They working with the Payment Networks and focused on control and the creation of income.  They, as monopolist will, have created barriers, restricting others from offering comparable services.  The TSP now becomes this restrictive service that guarantees the power of companies like Apple and Google, supported by their friends, the payment network operators.

The original article also spoke of the PAR; another data element merchants, processors and the industry, will have to invest in supporting.

I ask the question.

If we had assured the authentication and verification of every payment transaction
Using Multi-Factor Authentication
Why did we need to turn the PAN into a dynamic value? 

My contention, simply use the appropriate level of  cryptography.

If the Issuer or their processor is in control and understands basic EMV and Cryptography, then securing the PAN is not an issue.

Consider household financial management.  If each member of a household has a unique PAN; budget, tax preparation and understanding who spent what where is a lot easier.  The husband,wife and children should have their own unique PAN, stored in the clear in their devices and on their card.

The real requirement, my personal devices, including my payment card, simply need to be linked to one PAN their Personal Account Number, associated with the individual.  The PAN Sequence number could easily allows each device to be uniquely identified, if necessary.  The card and devices becomes the carrier of your identifier.  A thing that can be authentication as something you have.

Here is where the second factor comes in.  Is the person presenting the PAN the rightful and authorized individual? All this required, is assurance to the shareholders that the presentment of the PAN is a unique and authorized event.  This is best achieve by using either something you know or something you are to bind the individual to the instrument carrying the Identifier.

Yes, a bit of friction to assure the  consumer they are securely paying for what they want to buy

Since the World Wide Web came of age and merchants saw its potential.  The question of how to secure the Card Not Present space, this question of cardholder presence, has not been properly addressed.  Visa and MasterCard (when they were not for profit associations) created the utility of the Card Verification Result CVV2, CID or CVC2 which would be printed on  on the card and not part of the magnetic stripe, the problem the bad guys could still steal the card or get hte card number and capture CVV2..  MasterCard and Visa then created SET, 3D-Secure and now, as for profit owners of EMVCo, are proposing, maybe even will mandate, the industry implement EMV 3D-Secure.

Each, an attempt to provide some means of Authentication and Verification.

Each introducing a level of friction as a means of security.

This is the problem.  The market did not start by emphasizing the need for security by educating the consumer.  The industry needed to help the consumer understand they should care and want to securely pay for what they intend to buy.

Instead:

  • The Zero Liability Policy was adopted.
  • The merchant was more than happy to sustain a degree of lose (fraud) in exchange for sales and profits.

The result, as all anticipated would happen, was blissfully ignored and eventually they cried out about.

Fraud migrated to the weakest point
Just like water finds its way to the lowest point. 

EMV, introduced in the Face to Face card present environment, pushing the bad guys: be they criminals, state actors and terrorists to find alternate another channels for their financial gain.

EMV and now the recently published WebAuthN and FIDO specifications create effective mechanisms for Consumer Authentication.

Let us please remember – the PAN, a user name, your social security number or your email address are excellent Identifiers.  They should not be authenticators and they are not a means of “Identification”.

Let us also remember, the term Identification means that one is assured of the irrefutability of identity.

The big question:

  • Why did we have to get rid of or replace the PAN?
  • Why did we and continue to need to invent and invest in all this addition overhead?
  • Why did we not simply address authentication?

Some will argue the challenge of using the PIN or a Password, as a means of Verification, is because it is to hard to remember. Especially, if each password people use to access website, services, building, has to be unique.  Some will argue imposing friction to add security is not convenient.  Others will remind us that security is and has been a necessity since the beginning of time.

Why didn’t we when we created this great new digital shopping mall?

Bottom line each of the devices used to present or acquire the PAN, must be capable of authenticating the identity of the authorized presenter, in both the physical and virtual world.

At least these are the views of someone who believe history provides a baseline for tomorrow and tomorrow must be designed as a function of where you want to be, knowing where things came from.

 

Financial Trade Groups Write to House Leaders in Support of Data Breach Notification Bill

https://bankingjournal.aba.com/2018/02/financial-trade-groups-write-to-house-leaders-in-support-of-data-breach-notification-bill/

 The American Bankers Association and six other financial trade organizations wrote to House leaders today underscoring the need for businesses across all industries to be held to the same data protection and breach notification standards currently adhered to by regulated financial institutions.

The associations expressed support for draft legislation released by Reps. Blaine Luetkemeyer (R-Mo.) and Carolyn Maloney (D-N.Y.) that would create a level playing field of nationally consistent data protection standards and post-breach notification requirements. This bill would not create duplicative standards for financial institutions which are already subject to robust standards, but rather extend similar expectations to other sectors that handle consumer data.

“The goal of the bill is simple — raise the bar so that all companies protect data similar to how banks and credit unions protect their data, and create a common-sense standard to ensure consumers receive timely notice when a breach does occur,” the groups wrote.

The draft bill contains a provision that recognizes the existing, effective regulatory framework for covered financial sector entities.  While the provision was intended to prevent banks and credit unions from being subject to duplicative notification requirements, it has been the target of recent negative campaigns circulated by the National Retail Federation and the Retail Industry Leaders Association, which incorrectly suggested that banks do not notify customers of breaches on their computer systems and   The ads from the retailer groups also mischaracterize and exaggerate the share of data breaches occurring at banks and credit unions while omitting their members’ (higher) share of data breaches.

The financial trades refuted the notification assertion, noting that “banks and credit unions have long been subject to rigorous data protection and breach notification practices for financial institutions to follow,” and that in the event of a data breach, banks and credit unions work continuously to communicate with customers, reissue cards and enact measures to mitigate the effects of fraud. They added, however, that “no solution will work unless everyone has an obligation to take these steps.” For more information, contact ABA’s Jess Sharp.

Words all bound to who we claim to be – How do we identify ourselves on the Internet or in Cyberspace?

Identifier – Something you create or are provided to digitally identify yourselves. Identifiers are things like an alias, user name, email address are examples.

Identity – This is who we are or wish to represent ourselves to be. These are attributes and information about: where we live, who we work for, which banks we have relationships with, who our friends are, which clubs we belong to, our certified skills, what schools we graduated from, which country(s) we are citizens of, our LinkedIn profile, Our Twitter handle, our Facebook identifier, our phone number … .  It is the sum of the attributes we can and will share with others, be they individuals, governments, entities or organizations; as we establish relationships and prove to them who and often what we are.

Authentication – The method we employ to assure that you, based on the identifier presented, are who we (the relying parties) thinks you are.  You are the person the relying party accepted when you registered that Identifier as how you would digitally identify yourself.  By itself the method of authentication should not allow another party to be able to determine anything about your identity.  Privacy is the goal.  FIDO Alliance and W3C have defined standards to support authentication.

Verification – The process of confirming that the secret or biometric match the secret or biometric that where originally registered to that Identifier.

Identification – A means of authentication that is bound to your identity.  A EMV payment instrument “Chip and PIN”a PIV card, an electronic passport, a membership card, a drivers license, a national ID are all forms of identification  issued by a party that should be trusted to have performed a proof of the individuals Identity, based on a defined and often published criteria.

This particular word, for many, has an alternate meaning.  In the biometric community they see Identification as the ability to use a biometric to determine ones Identity.  This is achieved by performing a one (the person present) to many match (persons registered).  The goal is the same, bind Identity to the mean of Authentication by using the Biometric as the Identifier.

Proof – The method a relying party or an individual uses to validate your claim of a specific Identity.  In many cases this is achieved by relying on knowledge of another party.  The relying party accepts the due diligence to proof your claimed identity was done to their satisfaction by another party.  This other party is often referred to as a Trusted party.  This effort to proof the identity of an individual is linked to words and acronyms like KYC “Know Your Customer”, ID&V “Identity and Verification” and Self Sovereign Identity.  We classically assume that documents provided by a Government e.g. drivers License and Passports are a solid proof of the claims asserted on those same documents.

In a digital world this is the most important element of a how we as people, entities, governments and corporations can be assured that you are who we believe you to be.

I am once again am reminded of the 1994 New Yorker Cartoon

The challenge of voice recognition and the need for multiple modalities to the question of authentication

A Good Mimic Can Bypass Voice Recognition Authentication, Research Suggests

The idea of voice many see as one of the more interesting biometric solutions as seen from an ergonomic perspective and something that can readily enhance the call center consumer experience and related security.  The user simply needs to say something into a microphone (telephone) and presto they can be identified or authenticated.    

But is it a safe and secure approach or simply the starting point for the identification and therefore associated with additional authentication processes. 

Personally I am not convinced a voice is a good solution to the challenge of authentication.  Yes, as one element of a multi-factor multimodal approach it is an excellent modality.  But not as the only biometric modality.  My fear emerged from a conversation with a sound engineer.  She told me they could, at the level of a single vowel, splice and change the intonation of a word in a movie sound track.

The above article clearly identifies real world examples of voice biometrics being fooled and concludes by remind us that a multimodal solution is essential. 

Classic Multi-Factor Authentication wants to pair multiple unique and none replicable elements together.

  • Some thing you have
  • Some thing you know
  • Something you are

When I think about multi-factor authentication I wonder what would happen if the object “what you have” can be stolen.  This therefore means the second factor must to assure that only the legitimate user is presenting the object.  If a mime can replicate a voice, after stealing the object, then, this combination of factors can be compromised.

EMV, when implemented as Chip and PIN, matches a unique chip card (what you have) with a PIN (what you know).  Apple Pay is EMV and stores the secrets and executes the cryptographic functions, inside hardware, the Secure Enclave (what you have) and combines this with a sensor to capture the Biometric (what you are).  The electronic passport ICAO use similar chips and carries within it a facial image.  The US PIV & CAC cards uses the same style Chip and are paired it with a fingerprint and sometimes also requires the user to enter their PIN.   

Yet are they truly secure?  We know  Apple X’s, facial recognition, as currently implemented, can be fooled.  We know that Touch ID  was spoofed.  Without liveness testing, most if not all biometrics, will accept a clone or replica of the biometric it employs. 

The challenge is establishing the appropriate benchmarks for the various biometric implementations such that enterprises, governments, merchants and corporations can select and implement a consumer experience that satisfies the needs of security and convenience.

Acronyms like FRR, FAR and PAD become critical to selecting the appropriate implementation of a biometric solution.

  • The False Reject Rate or FRR is all about convenience and not refusing the legitimate user. Perfection is a ratio of 0 in 
  • The False Accept Rate or FAR is all about not approving a transaction or event by an imposter. Perfection is a ratio of 0 in 1
  • The Presentation Attack Detection or PAD is all about addressing the reality that anything can be duplicated; therefore it is essential to make sure the biometric presented in alive and genuine. Perfection is a ratio of 0 in 1.

The challenge is establishing  a balance between the cost and the acceptable FRR, FAR and PAD.

Measuring and establishing the test results of a particular element of a multi-factor solution is not cheap.  EMV, PIV, ICAO software and “Secure enclave” / “Chip Card” / “Secure Element” suppliers spend 100’s of thousands of dollars developing and certifying the functional and security characteristics of the “what you have” element of these solutions.  We know that passwords and PIN can and have been compromised with Phishing attacks and hidden cameras.

When we think about  biometrics there is complexity in the read and match processes.  When the user established their identity and their biometric the reference template is create.  This reference template is then used in the matching process to identify if template resulting from the biometric just presented, is the same.  Unfortunately reality dictates that each presentation of the user’s biometric will generate a unique result.  This unique result will never absolutely match the reference template.  Hence the need to understand and test the sensor and establish its FRR, FAR and PAD.   The more foolproof the match must be, dictates the complexity of the solution and the number of different individual needed during the test process to establish the sensors FRR, FAR and PAD.

Therefore selecting the most appropriate solutions means quantify the risk of the event or transaction and measuring it against the cost and certified characteristics of the authentication mechanisms.

A layered approach that combines two or more factors must also considered including multiple modalities for at least the “what you are modality” is what we must consider.  Using cryptography and hardware to address what you are, Passwords and demographic information to match what you know and layering various elements like location, behavior and some set of biometrics to understand who you are, will offer the highest level of security with the lowest degree of inconvenience.

Bottom Line Multi-Modal & Multi Factor

Authentication of Identification is what we must implement

Always mindful a modality will lose its ability to assure uniqueness

Over time.