Milton Friedman’s shareholder enrichment approach has been the dominant business philosophy for decades. However, there are a number of reasons why we should stop embracing this approach and focus on the Golden Rule, quality, and sustainability instead.
First, Friedman’s approach is based on the idea that the only social responsibility of a business is to increase its profits. This is a narrow view of business that ignores the many other stakeholders that businesses have, such as employees, customers, suppliers, and the environment.
Second, Friedman’s approach has led to a decline in the quality of products and services. When businesses are only focused on making profits, they are less likely to invest in research and development or to make sure that their products are of high quality. This has led to a number of scandals, such as the Volkswagen emissions scandal and the General Motors ignition switch recall.
Third, Friedman’s approach has contributed to environmental problems. When businesses are only focused on making profits, they are less likely to invest in sustainable practices. This has led to an increase in pollution and climate change.
Fourth, Friedman’s approach has led to a decline in worker satisfaction. When businesses are only focused on making profits, they are less likely to invest in their employees or to provide them with good working conditions. This has led to an increase in employee turnover and dissatisfaction.
Fifth, Friedman’s approach has led to a decline in trust in businesses. When businesses are only focused on making profits, they are more likely to engage in unethical or illegal behavior. This has led to a decline in public trust in businesses.
In contrast, the Golden Rule, quality, and sustainability focus on the long-term health of businesses and society. The Golden Rule teaches us to treat others as we would want to be treated. This means that businesses should treat their employees, customers, suppliers, and the environment with respect. Quality means that businesses should produce high-quality products and services that meet the needs of their customers. Sustainability means that businesses should operate in a way that does not harm the environment or future generations.
There are a number of things that businesses can do to focus on the Golden Rule, quality, and sustainability. First, they can adopt ethical codes of conduct. Second, they can invest in research and development to improve the quality of their products and services. Third, they can use sustainable practices to reduce their impact on the environment. Fourth, they can pay their employees a fair wage and provide them with good working conditions. Fifth, they can be transparent about their business practices.
By focusing on the Golden Rule, quality, and sustainability, businesses can create a more just, equitable, and sustainable world.
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After a successful career in payments and digital identity. Philip is now focusing on enabling the ability to vote from our mobile phone.